Thank you so much for the free samples of your products which arrived in the post recently. I am not sure what I did to merit this gift – but the ‘Brilliant Brunette’ shampoo and conditioner certainly were pleasant to use. They left my hair feeling satisfyingly soft. I am not sure about bringing out my rich multi-dimensional tones and shine, though.
But please could you speak to the bright young things in your packaging design department? These two tubes are identical on the front, apart from the two words ‘conditioner’ and ‘shampoo’ – which are printed in letters just 0.125 inches high. Maybe that’s no problem for a clear-sighted, izzywizzy graphics designer, but…
A myopic middle aged woman in a steamy shower, not wearing her glasses [well, not wearing anything actually, it being the shower] finds it well nigh impossible to read the small print and distinguish the two tubes.
I very nearly smoothed before I lathered!